Refund Policy

Refunds, returns, and exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

Custom or personalized orders
Digital downloads

In the event that your order arrives damaged in any way, please email us as soon as possible at boutiquesofia@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at boutiquesofia@gmail.com.